AJARCO

Overview

AJARCO Services & Equipment Company is one of the group companies of IVACIS Holding in Kuwait and is engaged in the business of emergency services, product support, power tools, marine and offshore activities.

AJARCO is the exclusive distributors of ARGO ATV’s for Kuwait, Iraq and Lebanon, manufactured by Ontario Drive & Gear Limited (ODG), Canada which is the world leader in amphibious vehicles.

We operate according to a “best-in-class” service model supported by a “rightthe- first-time” work ethic as well as a commitment to the highest level of customer service that nurtures long-term relationships with our clients.

Mission Statement

AJARCO’s commitment and motivating force is to supply the necessary products and services to ‘leverage’ your investment.

Our products and services are delivered in a professional, efficient and cost effective manner further ensuring that any ‘payback period’ is quickly realized and your return on investment (ROI) is optimized.

We will achieve this by:

• Focusing on specific target markets and geographic regions.
• Offering best-in-class products, services & related solutions.
• Developing a culture of Customer Service Excellence at a local level to build and promote long term successful relationships with our clients.
• Continuous improvement in the quality and scope of our products and services.
• Developing competitive advantage and sustaining cost efficiency for our Clients.
• Ensuring growth in earnings for our Shareholders.

This focus will allow us to achieve our objective of developing a market leadership position in each of the major products & services in which we deal in.

Strategic Partnerships

Each AJARCO product & service has strategic partnerships with international and ME companies of the highest standing in their industry sectors and which provide class-leading products and/or services.

Our People

In order to capitalize on the company’s full potential, we have appointed a seasoned, highly experienced staff to work alongside the partners and enable us to utilize expertise and business disciplines./p>

From this point our Personnel Development policies are centered on creating a corporate culture aimed at attracting and retaining the most experienced/highest quality personnel available./p>

Our Values & Business Philosophy

Corporate policies are a reflection of company values or the principles which are consistent with, and which will inform and direct, our actions and activities. Our business philosophy can be summarized as:

• We put our Customers first.
• We strive to earn our Client’s trust and loyalty.
• We work for the success of our clients, our company and each other.
• We seek to deliver the highest quality in all that we undertake to deliver.
• We are professional at all times.
• We work as one team.
• We support personal growth through education, Training and new opportunities.
• We are committed to continuous improvement.
• More than simply responding to Customer or market needs we will proactively seek to anticipate them.
• We continually strive to build and retain our uniqueness & leadership in the industry.
• We are committed to achieving our core business objectives.

This focus will allow us to achieve our objective of developing a market leadership position in each of the major products & services in which we deal in.

Quality & Warranty Policies

We are required to operate in a number of the most demanding environment where reliability, performance and integrity are at a premium and quality is critical for future success.

In our pursuit of best practice our policy is to strive to exceed performance expectations while supplying products and services that are delivered on time, to budget and always perform to specification. We warrant our deliverables to our Clients accordingly.